With so much uncertainty currently surrounding holidays and as a way of reassuring anyone who wants to book a break this year, Tom’s Eco Lodge has introduced a new booking facility which protects the customer and provides a full refund on cancellations.
All new accommodation bookings now made for holidays taken after 1st August 2020 will be protected by ‘Master Cancel’. This means that customers can cancel for any reason, between 60 and 2 days prior to their arrival and receive a full refund.
Master Cancel covers all new bookings at Tom’s Eco Lodge glamping accommodation (safari tents, wood cabins, modulogs and eco pods) plus the geodesic domes, farm cottages, Tapnell Manor and East Afton Farmhouse.
Tom Turney, owner of Tapnell Farm said, “These are exceptionally difficult times for everyone. As a business so reliant on tourism, we have reviewed our product offering and looked at how we can provide reassurance to those wanting to book a holiday this year. As a result, we have introduced a new booking protection facility, Master Cancel. This basically means that for all new bookings made for holidays taken from 1st August, if a customer has to cancel, they can do so for any reason, provided this is done between 60 and up to 2 days prior to their check-in date and we will issue a full refund on their booking.”
“In addition, whilst Tapnell Farm is closed, we are putting extensive safety measures in place across the whole site, which includes the Farm Park attraction, restaurant and accommodation, in readiness for when we can re-open and welcome guests back to this unique, rural, spacious location.”
Set in 800 acres of secluded rural countryside, Tapnell Farm enjoys uninterrupted views of rolling downs and the Solent. It is uniquely set up to provide reassurance to visitors during current times with award-winning accommodation, a restaurant, farm park attraction, country walks and cycle hire on-site, plus beautiful sandy beaches nearby.
Ahead of re-opening, extensive safety measures are being put in place across the site (accommodation, restaurant, farm park attraction) to meet the government’s guidelines on social distancing and safeguarding of all visitors.